Terms of service

Terms & Conditions

General Terms and Conditions of Sale govern the offer and sale of products on this website. We provide all items at the request of our customers when ordered in compliance with these Terms & Conditions.

Launches and Sales

Due to the high volume of orders we experience during the holiday season orders may take longer than our normal shipping time.

IMPORTANT TO YOUR ORDER:

Always make sure to double and triple-check your item/s color, size, and payment address before finalizing your order! We cannot make changes to your order once it has shipped.

Your order will be shipped to the address you supply at checkout. Please make sure that it is current and your shipping address is the one you want the items sent to. Creating an account will save you time in the future when placing your orders.

SIZING:

Please make sure that if you have any questions regarding sizing to contact Eclectic Embers and Elements before you place your order.

BACK-ORDERS:

Every effort is made to ship customer orders complete. Complete orders will be shipped at once.

PROMOTIONS:

Promotional items and giveaways are NOT guaranteed and will only be available while supplies last.

SHIPPING INFO & SHIPPING COSTS:

All shipping costs are calculated at checkout.

Most orders ship within two weeks - Production time takes 1-5 days.